Privacy Policy
IMPORTANT: We invite you to read this Privacy Statement carefully to learn why we collect your personal data and how it is processed by Eventa GROUP, Barcelona, España.
This policy is subject to change and should be consulted each time you decide to visit us.
SCOPE
This online privacy statement of Eventa Group, S.L., is public and accessible to all users and customers of Eventa Group, S.L., and applies to all websites of Eventa Group, S.L. being www.ardsoftsolutions.com the main site or domain.
It also applies to those documents or messages issued by Eventa Group, S.L. that link to this policy or privacy statement or, where appropriate, indicate access to it so that you know how Eventa Group, S.L. uses your personal data.
Next, we inform you in a general way about the uses of your personal information. These uses and treatments are detailed below.
PERSONAL INFORMATION WE COLLECT
Information on the use of personal data, as provided for in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights, which adapts the Regulation to the Spanish legal system and completes and develops its provisions (LOPDGDDD)..
Eventa Group, S.L. respects your right to privacy and applies all the regulations in force in order to protect the personal data of its customers and users.
Your personal data are treated with the utmost confidentiality, having adopted Eventa Group, S.L., as Responsible for Treatment, the technical and organizational measures necessary to ensure the confidentiality and security of personal data, avoiding its alteration, loss, treatment or unauthorized access.
In order for you to receive information and, where applicable, to be able to reserve or use the products and services offered by Eventa Group, S.L. through the site(s) of Eventa Group, S.L., it is necessary for you to inform us of certain personal data necessary in order to be able to personalize our services and adjust them to your interests and needs.
In order for you to receive information and, if applicable, to be able to book or use the products and services offered by Eventa Group, S.L. through Eventa Group, S.L.’s website(s), it is necessary that you inform us of certain personal data required to personalize our services and adjust them to your interests and needs.
We remind you that it is the user’s duty to inform us of any change in their data, to Eventa Group, S.L., and that had registered our sites, to proceed to its maintenance in the corresponding files.
In order to improve the services, we offer you, it is possible that at the end of the service we provide you, you will receive a satisfaction survey. You will be asked for an assessment of the services received and a brief comment on your experience.
We collect your personal information for several reasons:
- Respond to requests for services
- Realization of the services
- Preparation of budgets
- Send you status messages of ongoing services
- Sending of promotions that we consider interesting for our clients
- Quality and satisfaction surveys for the improvement of the services carried out by Eventa Group, S.L..
- Completion of the necessary documentation for the processing of any incident covered by your insurance company
In addition, we may collect information related to your use of our websites through various technologies, such as the use of cookies.
COLLECTION METHODS
Eventa Group, S.L. collects personal data through several channels: on the website www.ardsoftsolutions.com; in the call center of Eventa Group, S.L.; in the same physical centers of PEventa Group, S.L., when requesting a quote or a service; on the page of Eventa Group, S.L. on Facebook, Instagram.
Inside the website:
Contact form
We request the following personal data: Name, Email, Telephone, Subject, Message, in order to respond to the requirements of Eventa Group, S.L. users. For example, we can use this data to respond to your request and to answer any doubts, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other queries you may have which are not subject to the terms of contract. The data provided will be located on the servers of the following provider of Eventa Group, S.L.:
- OVH outside the EU and complies with the appropriate levels of protection according to the EU Commission.
In any case and as long as it is applicable, we will give you the option of refusing to allow us to use your data for the purpose of sending or advertising communications.
DISCLOSURE TO THIRD PARTIES
For the management and fulfillment of the object of the contract, it may be necessary (and obligatory for the provision of the service) that your data (including information on allergies, food intolerances, etc.) have to be communicated to providers such as airlines, shipping companies, hotels and other service providers, which will be obliged to use the data solely and exclusively to fulfill the object of the contract.
These providers, depending on the country of destination of their trip, may be located in countries for which it is necessary to carry out an international data transfer including, if applicable, those that do not offer a level of protection comparable to that required by the EU, and are therefore considered to be an international data transfer expressly authorised by the interested party.
In the same way and according to the Federal Legislation of the United States of America, your personal data will be accessible to the Department of Customs of the United States in case you contract a flight that has origin, destination or stopover in that country.
To provide services strictly necessary for the development of the activity, Eventa Group, S.L., share data with the following providers under their corresponding privacy conditions:
- Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose head office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help Eventa Groups, S.L. to analyze the use made by users of the website. The information generated by the cookie about your use of Eventa Groups, S.L. (including your IP address) will be directly transmitted and archived by Google on servers in the United States.
- Hosting: Bluehost, with address in EU. More information at: https://www.bluehost.com/. BlueHost treats the data in order to perform its hosting services to Eventa Group, S.L.
- Web platform: Automattic Inc., with address in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. treats the data in order to perform its web platform services to Eventa Group, S.L.
The public administration within the scope of its competences. Pursuant to the provisions of Royal Decree 933/2021, of October 26, establishing the documentary record and information obligations of natural or legal persons who contract lodging and motor vehicle rental activities, the data collected may be accessible to the police and public authorities in the performance of their respective powers in the field of prevention, detection and investigation of crime assigned to them.
Personal data will not be communicated to third parties, except by legal obligation or court order.
Finally, you authorize us to send the necessary information for the process of any incident covered by your insurance company and that it may require.
TREATMENTS AND USES
You may revoke your consent at any time in order to allow your data to be used in a specific manner. Such revocation of authorization may not have retroactive effect.
Realization and management of the contracted service and invoicing
Without the requested data it will not be possible to carry out the service.
The personal data, as well as those related to the service will be kept in our files for the time necessary to be able to make effective the guarantee of the service provided (5 years).
With regard to this data processing, you may, if you consider it necessary, exercise the following rights:
- Access to know what data we keep and treat.
- Of rectification in case you consider that the data are not correct or because they have changed (for example, your contact details).
Editing Queries
Personal and contact data, will be kept in our files for the time necessary to carry out the requested management.
If you consider it necessary, you will be able to exercise the following rights with regard to this data processing:
- Access to know what data we keep and treat.
- Of opposition and limitation, so that personal data will not be processed -since your request is processed- for the purpose of the information service.
- Of rectification in the case that considers that the data are not correct or because they have changed.
- Deletion or deletion in the event that you withdraw your consent for this treatment.
Quality Service.
In order to comply with our commitments of quality with the client, we carry out a survey punctually to know the satisfaction with the work carried out to our clients and users in order to be able to improve our services.
These surveys are carried out by electronic means (you receive an e-mail with a link to the website where the survey is carried out) and they do not collect any personal data additional to those you have previously provided.
In any case, the personal contact data collected for the purpose of sending you the quality survey will only be used if you give us your explicit consent.
Personal data relating to this processing will be kept for this purpose for 3 months.
You may, if you consider it necessary, exercise the following rights with regard to this data processing:
- Of opposition and limitation, so that personal data will not be processed -since your request is processed- for the purpose of quality service.
- Of rectification in the case that considers that the data are not correct or because they have changed.
GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. a Delaware company whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however, you should be aware that if you do so you may not be able to use the full functionality of this website. By using this website you consent to the processing of information about you by Google in the manner and for the purposes set out above.